El Pollo Loco - Loco Rewards

For Shoppers: Download the App or Visit the Website: Start by downloading the El Pollo Loco - Loco Rewards app from the Google Play Store or Apple App Store. Alternatively, you can visit the El Pollo Loco website for online ordering and menu browsing, though the app provides the most complete experience for rewards and ordering. Create an Account or Log In: New users: Sign up by entering your email address, creating a password, and providing a phone number. This will give you access to the Loco Rewards program, where you can begin earning points with your first purchase. Returning users: Log in using your existing account to view your reward points, past orders, and preferences. Browse the Menu: Once logged in, browse through El Pollo Loco’s menu to explore a wide range of flame-grilled chicken dishes, burritos, tacos, salads, sides, and salsas. The app shows clear images and descriptions of each item, making it easy to choose your favorite meals or try something new. Order for Pickup or Delivery: After selecting your meal, you can opt to pick up your food from a nearby El Pollo Loco restaurant or have it delivered to your location (if delivery is available in your area). El Pollo Loco provides an estimated pickup time and will notify you when your order is ready, ensuring convenience and accuracy. Earn Loco Points: Loco Rewards gives you points for every purchase made at El Pollo Loco (either in-store, for pickup, or delivery). As you accumulate points, you’ll earn exclusive rewards, including free food (e.g., free tacos, free side orders, etc.) and discounts on your next meal. Redeem Your Rewards: Once you’ve earned enough points, you can redeem them for discounts or free items. Rewards will appear in your account, and you can apply them directly during the checkout process. Be sure to check for exclusive deals, such as birthday rewards, limited-time promotions, and special offers available for Loco Rewards members. Track Your Points and Rewards: The app will display your current points balance and list all available rewards that can be redeemed. Loco Rewards members can track their progress toward the next reward and get notified when they unlock a new level of rewards. Place Your Order and Pay: After customizing your order and selecting any applicable rewards or promo codes, proceed to checkout. Choose your payment method, such as credit/debit cards or digital wallets like Apple Pay or Google Pay. If you're using rewards, the app will automatically apply them to your order for discounts. Receive Your Order: Once you’ve placed your order, you’ll receive an order confirmation with an estimated pickup or delivery time. For pickup, head to the El Pollo Loco location at the specified time to collect your meal. For delivery, your food will be brought directly to your address. Leave a Review: After enjoying your meal, you can leave a review or rate your experience to provide feedback to El Pollo Loco. This helps other users and improves the overall service. Track Exclusive Offers: Loco Rewards members can receive exclusive offers, birthday rewards, and special discounts through the app. Stay up to date by checking the app regularly or enabling push notifications to never miss a deal. Enjoy Your Free Birthday Reward: As part of the Loco Rewards program, you’ll receive a special birthday reward. Make sure your birthday is updated in the app settings to get your birthday surprise! Refer Friends for More Rewards: Blue Apron may also offer referral incentives, so refer friends to the app to earn more points or get discounts when they sign up and make their first order.