Ro: Online Healthcare

1. Download the app and create your account, then verify your email or phone for secure access. 2. Complete your profile and medical history; add preferred pharmacy and payment details if needed. 3. Choose a care option: start an on-demand chat or schedule a same-day video visit, then select your concern. 4. Begin your visit, describe symptoms, upload photos if relevant, and receive a personalized care plan; prescriptions and lab orders are issued when appropriate. 5. After the visit, manage refills, message your clinician for follow-up, set medication reminders, and review your visit notes in the health dashboard.